Ernst Baumgart Nachfolger Trading (“EBN Trading”) respects your privacy and is committed to protecting your personal information.
Information We Collect
Depending on how you use the website, we may collect:
- Name
- Business name
- Email address
- Telephone number
- Delivery address
- Billing information
- Quotation requests
- Purchase history
- Customer account information
- IP address
- Browser information
- Cookies and website usage information
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Process future orders
- Manage customer accounts
- Improve customer service
- Send newsletters (where consent has been provided)
- Improve website performance
- Detect fraud and maintain website security
- Meet legal obligations
Marketing Communications
Customers who subscribe to our newsletter may receive updates, promotions and product information.
You may unsubscribe at any time using the link provided in our emails.
Cookies
This website uses cookies to improve functionality and enhance your browsing experience.
Cookies may also be used for:
- Website analytics
- Performance monitoring
- Remembering user preferences
- Marketing insights
You may disable cookies through your browser settings, although some website features may no longer function correctly.
Website Analytics
EBN Trading may use analytics services to understand how visitors interact with the website and improve the user experience.
These services may collect anonymous usage information.
Sharing Information
EBN Trading does not sell your personal information.
Information may be shared with trusted service providers where necessary to:
- Operate the website
- Deliver services
- Process payments
- Comply with legal obligations
Data Security
Reasonable technical and organisational measures are implemented to protect personal information against unauthorized access, disclosure or misuse.
Data Retention
Personal information is retained only for as long as reasonably necessary for business, legal or operational purposes.
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion where appropriate
- Withdraw marketing consent
Changes to this Policy
EBN Trading may update this Privacy Policy from time to time.
The latest version will always be available on the website.