These Terms & Conditions govern the use of the Ernst Baumgart Nachfolger Trading (“EBN Trading”) website and any products or services offered through it. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
1. About Us
EBN Trading is a Namibian wholesale supplier offering quality imported products to businesses and individuals throughout Namibia.
Address:
Hidipo Hamutenya Street
Swakopmund, Namibia
Telephone: 064 415 509
Email: orders@ebn-trading.com
2. Use of the Website
You agree to use this website only for lawful purposes. You may not:
- Use the website in any manner that could damage, disable or impair its operation.
- Attempt to gain unauthorized access to any part of the website.
- Upload malicious software or harmful content.
- Use automated tools to extract website data without written permission.
EBN Trading reserves the right to suspend or terminate access where misuse is identified.
3. Customer Accounts
Customers may register an account to manage enquiries, quotations and future purchases.
You are responsible for:
- Keeping your login credentials secure.
- Ensuring your account information remains accurate.
- All activity occurring under your account.
EBN Trading may suspend or remove accounts that violate these Terms.
4. Products
EBN Trading supplies quality imported products.
While every effort is made to ensure product descriptions, images and specifications are accurate, they are provided for general information and may differ slightly from the actual product supplied.
Product availability is subject to stock levels.
5. Pricing
- All prices displayed include VAT unless otherwise stated.
- Prices are subject to change without prior notice.
- Quotations remain valid only for the period stated on the quotation document.
- Pricing errors may be corrected before an order is accepted.
6. Quotations and Orders
The website currently allows customers to request quotations.
Submitting a quotation request does not constitute a confirmed order.
A sales representative will review each request and provide pricing, availability, delivery arrangements and payment instructions.
As additional website functionality becomes available, customers may be able to place orders directly through the website. These Terms & Conditions will continue to apply to such orders.
7. Payment
Payment methods accepted by EBN Trading may change from time to time.
Currently, payment is accepted via Electronic Funds Transfer (EFT).
Orders will generally only be processed once payment has been received and confirmed unless otherwise agreed in writing.
8. Delivery
Delivery arrangements will be coordinated directly between the customer and the EBN Trading sales team.
Delivery timeframes may vary depending on stock availability, destination and courier schedules.
Delivery dates are estimates only and cannot be guaranteed.
9. Returns
Returns and exchanges are subject to the EBN Trading Returns Policy.
Products must be reported promptly if received damaged, defective or incorrect.
10. Intellectual Property
All website content, including logos, graphics, photographs, product descriptions, text and design elements, remains the property of EBN Trading or its licensors.
No content may be copied, reproduced or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by Namibian law, EBN Trading shall not be liable for any indirect, incidental or consequential damages arising from:
- Use of this website
- Website downtime
- Product availability
- Delays in delivery
- Loss of profits or business opportunities
Nothing in these Terms limits any rights that cannot legally be excluded.
12. Privacy
Personal information collected through this website is handled in accordance with the EBN Trading Privacy Policy.
13. Website Availability
EBN Trading aims to keep the website available at all times but does not guarantee uninterrupted access.
Maintenance, updates or technical issues may temporarily affect availability.
14. Changes to these Terms
EBN Trading reserves the right to update these Terms & Conditions at any time.
The latest version will always be published on the website.
15. Governing Law
These Terms & Conditions shall be governed by the laws of the Republic of Namibia.